Apartments of South Yarra
Some of our guests were kind enough to take the time to email us and tell us what they thought of their stay:
Subject: South Yarra Apartments
My husband and I stayed at the South Yarra Apartments once again while we attended the Caravan and Camping Show. I would like to thank you for the cleanliness of the apartment and the helpful staff who made our stay so comfortable.
Subject: Recent Stay
We have just returned from our third stay at the Apartments of South Yarra in three years. We were there from February 23 to March 2, and the again from March 10 to March 16. The fact that we keep returning tells you something about our satisfaction with the accommodation. It provides us with just what we need- a good, unfussy,clean place to stay in a great location. In our experience the apartments are well maintained and provide all the equipment needed for a visitor to feel more at home than is possible in a hotel.
What makes the Apartments really special,however, is the quality of the staff who administer them. Everyone with whom we had contact at the Apartments of South Yarra was friendly, welcoming and efficient. Particular praise should go to Erin Morton, who just gets it right - especially if you are arriving, tired, dishevelled and a bit confused after a long flight.
I often think that the true quality of any organisation is best revealed by the way in which it reacts when things go wrong. By this test the South Yarra Apartments comes out well again. This year we felt we had to request a change of apartment and were both impressed by the ease with which this was arranged.
We now have a grandson living in Melbourne and look forward to more visits in the next few years. We hope we will be able to stay with you and enjoy the benefits the accommodation provides.
Our best wishes to you and your staff.
Ken and Gill Lawson, Exmouth, UK
Attention: General Manager
This is to say how impressed I have been with the cleaning and general cleanliness of my Apartment 6 over the last 10 days.
The apartment is well furnished, comfortable and quiet. And it has convenient parking. I also enjoy the roof top views to the South.
Although now semi-retired, in my working life I have stayed in hotels and apartments, 4 and 5 star hotels in every capital city. Your property is as good or even better than the best of them.
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